Cross Cultural Communication

The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.

Marcel Proust

Differences in Business Practise and Working in Multicultural teams

Hands joined as one

In multicultural work environments there is a need to develop harmonious relationships between staff and therefore a more productive workforce.  Often individual coaching or a team workshop can be a way to further develop these relationships and build rapport.  One tool I use is the Cultural Connectorâ„¢ assessment. It produces an easy-to-understand graphical map of cultural differences,focusing on 12 key cultural dimensions:

  • Planning
  • Deadlines and timing
  • Teamworking
  • Leadership
  • Organisation
  • Motivation and Initiative
  • Goals and results
  • Problem-solving
  • Privacy issues
  • Taking control
  • Communication style
  • Conflict resolution

Once we understand our own culture and how we differ from others we can create strategies that will help bridge the gap.

Cross-Cultural Adaptation Training

Going on an overseas assignment can be both an exciting opportunity and a daunting prospect. You might be experiencing feelings of isolation, homesickness,anxiety, boredom, depression, self-doubt, fatigue, frustration, withdrawal or even aggression.  All of these feelings can be overcome but sometimes you need help working through them.  Working together we can determine practical things you can do to make your experience as positive as possible.

I offer cross-cultural coaching and workshops to prepare employees, partners and children for the highs and lows they will experience in living in a new culture.

Areas covered include:

  • Understanding cultural differences
  • Strategies for moving through cultural adjustment
  • Recognising your stress level
  • ‘It affects everyone differently’ – how to best support your family
  • Awareness of your own cultural strengths and weaknesses

I have worked as a cultural training associate for:

  • Coghill & Beery International
  • Farnham Castle
  • Shepell-FGI
  • GLobal Lifestyles
  • Kwintessential
  • Shell Outpost
  • Professional Language Training
  • Prudential